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10

Chatbot-Prototyp für humanitäre Visa-Anfragen

Ziel der Challenge: Entwicklung einer Lösung zur effizienteren Bearbeitung der Anfragen Optimierung des Beratungsprozesses (Telefonische Beratung, automatische Triagierung, Verweisungen an andere Stellen oder Absagen) Prototyp-Test: Einsatz eines Chatbots zur ersten Anfragebearbeitung und Beratung

http://www.heks.ch

People7 Posts21 Dribs13

Information to documents from Ruedy: 3. AGM info sheet – basic information on the legal requirements and on how to submit an application 4. Link to the Federal Administrative Court – collection of all judgements with the keyword humanitarian visa

9 hours ago ~ SaskiaHaas

Information to documents from Ruedy:

  1. Process flow – how we process requests at the moment
  2. Checklist for AGM employees – list of questions and topics covered in the telephone consultations, with some information on the areas
9 hours ago ~ SaskiaHaas

JOINED

10 hours ago ~ Abel

Test

11 hours ago ~ SaskiaHaas
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EDITED v. 11

11 hours ago ~ SaskiaHaas

JOINED

11 hours ago ~ Ruedy
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EDITED v. 9

13 hours ago ~ SaskiaHaas
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EDITED v. 8

13 hours ago ~ SaskiaHaas
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EDITED v. 7

13 hours ago ~ SaskiaHaas

Start

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EDITED v. 6

13 hours ago ~ SaskiaHaas
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EDITED v. 5

14 hours ago ~ SaskiaHaas

JOINED

14 hours ago ~ SaskiaHaas
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EDITED v. 3

1 month ago ~ joshua
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EDITED v. 2

1 month ago ~ joshua

Challenge shared
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1 month ago ~ joshua

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