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Chatbot-Prototyp für humanitäre Visa-Anfragen

Ziel der Challenge: Entwicklung einer Lösung zur effizienteren Bearbeitung der Anfragen Optimierung des Beratungsprozesses (Telefonische Beratung, automatische Triagierung, Verweisungen an andere Stellen oder Absagen) Prototyp-Test: Einsatz eines Chatbots zur ersten Anfragebearbeitung und Beratung

http://www.heks.ch

People7 Posts23 Dribs15

Event finish

EDITED v. 19

1 month ago ~ SaskiaHaas

Project

The concept for the chatbot is ready! We started implementing it yesterday evening – stay tuned! :)!

1 month ago ~ SaskiaHaas

Information to documents from Ruedy: 3. AGM info sheet – basic information on the legal requirements and on how to submit an application 4. Link to the Federal Administrative Court – collection of all judgements with the keyword humanitarian visa

1 month ago ~ SaskiaHaas

Information to documents from Ruedy:

  1. Process flow – how we process requests at the moment
  2. Checklist for AGM employees – list of questions and topics covered in the telephone consultations, with some information on the areas
1 month ago ~ SaskiaHaas

JOINED

1 month ago ~ Abel

Test

1 month ago ~ SaskiaHaas

EDITED v. 11

1 month ago ~ SaskiaHaas

JOINED

1 month ago ~ Ruedy

EDITED v. 9

1 month ago ~ SaskiaHaas

EDITED v. 8

1 month ago ~ SaskiaHaas

EDITED v. 7

1 month ago ~ SaskiaHaas

Start

EDITED v. 6

1 month ago ~ SaskiaHaas

EDITED v. 5

1 month ago ~ SaskiaHaas

JOINED

1 month ago ~ SaskiaHaas

EDITED v. 3

2 months ago ~ joshua

EDITED v. 2

2 months ago ~ joshua

Challenge shared
Tap here to review.

2 months ago ~ joshua
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