The concept for the chatbot is ready! We started implementing it yesterday evening – stay tuned! :)!

Information to documents from Ruedy: 3. AGM info sheet – basic information on the legal requirements and on how to submit an application 4. Link to the Federal Administrative Court – collection of all judgements with the keyword humanitarian visa

Information to documents from Ruedy:

1. Process flow – how we process requests at the moment
2. Checklist for AGM employees – list of questions and topics covered in the telephone consultations, with some information on the areas

Link from Ruedy: https://bvger.weblaw.ch/dashboard?guiLanguage=de&q=Nationales Visum aus humanitären Gründen&sort-field=rulingDate&sort-direction=desc

https://heks-my.sharepoint.com/:f:/g/personal/saskia_haas_heks_ch/EozYCDJOzfdPgG-0Nn2IWj8Btmr6QU4LZPcaeBv51mwbPQ?e=R7Jszz

All the documents are here

Test